Terms and conditions

Terms and conditions

1.1 This contract ("Contract") is a distance contract pursuant to art. 50 et seq. Of Legislative Decree 6 September 2005, n. 206 ("Consumer Code"). The Contract has as its object the sale of movable goods of the company Tannus Italia srl, with registered office in Via dei Molini,15, 33017 Tarcento (UD), VAT number IT02935940300 and the consumer (the "Customer"). The Contract is concluded directly through the acceptance by Tannus Italia srl of a purchase proposal issued by the Customer via the internet, following the invitation to offer on the website www.tannusitalia.it (the "Site") and /or through other distance selling systems of Tannus Italia srl, based on the methods described in the following article 3.


1.2 These general conditions of sale ("General Conditions") and, in particular, the information referred to in art. 52 of the Consumer Code, as reported on the Site, will remain valid and effective until they are modified and/or integrated by Tannus Italia srl. Any changes and/or additions to the General Conditions will be effective from the date on which they are communicated to the public and will apply to sales made from said date. The latest updated version of the General Conditions is the one available on the Site.


2. PRICES


The sales prices of the products illustrated on the Site and/or through any other Tannus Italia distance selling systems include VAT and all other taxes. Delivery costs are indicated on the Site and/or through any other Tannus Italia srl distance selling systems.


3. PURCHASE AND PAYMENT METHODS


3.1 In the case of purchase proposals sent via the Site, the Customer will receive a summary email from Tannus Italia srl, informing them that their purchase proposal is being processed and will be considered accepted, unless otherwise communicated and -email or telephone sent by Tannus Italia srl within 3 (three) calendar days from receipt of the summary email. Once this deadline has elapsed, the Internet Contract is to be considered perfected.


3.2 The Customer will be allowed to choose one of the following payment methods: (a) cash on delivery, to be paid to the courier who delivers the product; or (b) through any other means of payment indicated from time to time as valid by Tannus Italia srl through the Site. Advance payments by bank transfer, Post Pay top-up, Pay Pal and credit card are accepted.


4. DELIVERY OF THE PRODUCTS - COMPLAINTS


4.1 Tannus Italia srl ships the products to the address indicated by the Customer via express courier within approximately 24-48 hours of completing the order. The courier used is GLS.


4.2 Any complaint can be forwarded to the following address: Tannus Italia srl Via dei Molini, 15, 33017 Tarcento (UD).


5. AVAILABILITY OF PRODUCTS


Tannus Italia srl accepts Customer orders within the limits of the quantities of the requested products existing in stock. Therefore, the acceptance by Tannus Italia srl of the purchase proposal forwarded by the Customer is subject to the availability of the products in stock. Tannus Italia srl undertakes to promptly notify the Customer of any unforeseeable stock outs due to excess demand or other causes.


6. GUARANTEES AND ASSISTANCE


For products purchased by the Customer, the rules regarding guarantees and assistance relating to the sale of consumer goods are applicable to Tannus Italia srl.


7. CUSTOMER OBLIGATIONS


The Customer declares and guarantees: (i) to be a consumer in accordance with the provisions of the art. 3 of the Consumer Code; (ii) to be of age; (iii) that the data provided by the same for the execution of the Contract are correct and truthful.


8. RIGHT OF WITHDRAWAL


8.1 The Customer has the right to withdraw from the stipulated contract, without any penalty and without specifying the reason, within 30 days from the date of ordering the products. The Customer may exercise the right of withdrawal, within the aforementioned deadline, by expressing it by telephone or by means of a written communication at the Tannus Italia srl headquarters referred to in the art. 4, to be sent by registered letter with acknowledgment of receipt or by telegram, telex, e-mail or fax.


8.2 The Customer who intends to exercise the right of withdrawal must return the products to the address indicated on the invoice, following the instructions contained therein, within 30 days from the date of ordering the products. Pursuant to article 55, second paragraph, of the Consumer Code, the Customer will not have the right of withdrawal in the following cases: - supply of sealed audiovisual products or software, opened by the Customer; - supply of products made to measure or personalized, or which by their very nature cannot be returned or risk deteriorating or expiring rapidly (e.g. cosmetics, flowers, foodstuffs); - supply of newspapers, periodicals and magazines.


8.3 The costs of returning the products are borne by the Customer. Tannus Italia srl will return, within 30 days from the date of receipt of the products by the Customer: (i) the entire price paid by the Customer in case of return of the product complete with all its parts and functions; or (ii) the part of the price equivalent to the product actually returned by the Customer who has consumed the product in an appreciable manner and/or such as to significantly diminish its value.


9. TREATMENT AND CONFIDENTIALITY OF PERSONAL DATA INFORMATION PURSUANT TO LEGISLATIVE DECREE. 196/03


9.1 Pursuant to and for the purposes of the provisions of the Legislative Decree of 30 June 2003, n.196 Code regarding the protection of personal data (hereinafter the "Code"), we inform you that your personal data, provided and/or or acquired subsequently, will be processed by Tannus Italia srl., in Italy and abroad, through electronic and manual tools in compliance with the Code and current legislation on privacy. Purpose of processing The data collected are processed for the following purposes:

 

    sign up for the service; conclude purchase and sale contracts and perform the service; carry out the obligations necessary to execute the contractual relationship established; d. send commercial information, advertising, informative and promotional material, by any means (e-mail, text message, etc.); carry out, also through telephone contact, market research, economic and statistical analyzes in order to verify the correct functioning of the services and their satisfaction; process personalized information about the consumption habits and orientation of interested parties; communicate the data to third-party companies for direct marketing purposes. The provision of data is mandatory for the conclusion of the purchase contract, optional in other cases. Failure to provide the data will make it impossible to execute the order placed. Categories of subjects to whom the data will be transmitted The processing of the personal data in question, for the purposes set out above, may also be carried out by natural or legal persons, in Italy or abroad, who on behalf and/or in the interest of Tannus Italia srl provide specific processing services or carry out related, instrumental or support activities. Therefore, your data may be communicated for the same purposes indicated: - anyone who is the legitimate recipient of communications required by law or regulations (such as, for example: offices and public authorities); - anyone who is the recipient of communications necessary to fulfill the obligations deriving from the services provided; - third-party companies specialized in the management of commercial and credit-related information (such as, for example, data processing centers, banks, etc.).

 

Your data will also be processed by:


 

    companies and/or collaborators for the management of administrative services used to fulfill their legal or contractual obligations; other subjects (businesses, companies, natural persons) who collaborate in the implementation of the services and purposes indicated, including abroad . These individuals operate as appropriately appointed and trained Managers or Representatives.

 

Data retention


All data acquired cannot be used for purposes other than those indicated above and will be kept for the period necessary to achieve them. After this deadline, the data will be deleted or transformed into anonymous form. For detailed data on purchases and services, retention times will not be longer than those established by current legislation.


Rights of the interested party


This remains without prejudice to your right to exercise at any time the rights referred to in article 7 (Right of access to personal data and other rights) of the Code, in particular: the right to access your personal data, request its rectification, update and cancellation if incomplete, incorrect or collected in violation of current legislation, as well as to oppose their processing for legitimate reasons, by sending a written request to Tannus Italia srl Via dei Molini,15, 33017 Tarcento (UD).


Data controller


The data controller is Tannus Italia srl Via dei Molini,15, 33017 Tarcento (UD).


10. COMPETENT FORUM


The Contract is governed by Italian law. Any dispute relating to the application, execution, interpretation and violation of the Contract will be the exclusive jurisdiction of the Court of Udine.

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